Refund Policy

At Domain Lions, we stand behind the quality of our premium domains and the security of our transfer process. Because we do not charge our clients until a domain is fully secured and ready for immediate transfer, our refund policy is straightforward and designed to protect your purchase.

14-Day Money-Back Guarantee

The purchase price paid to Domain Lions for the purchase of a premium domain will be fully refunded if requested within 14 days of the completion of the purchase. Refund requests may be submitted by email to contact@domainlions.com or by phone. Refunds will be issued via the original payment method (Stripe, PayPal, or wire transfer) used during the transaction.

In all refund cases under the 14-day guarantee, the domain must be completely removed from the customer’s domain registrar account and successfully transferred back to the ownership of Domain Lions before the final refund is released.

System Error Refund Policy

Domain Lions makes every attempt to ensure our checkout and transfer systems work flawlessly. Notwithstanding such attempts, we cannot rule out that technical billing errors occasionally occur. In the case of transaction processing errors caused by our system, you agree that your sole remedy shall be a full refund of any excess or erroneous fees paid by you to Domain Lions for that specific transaction.